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About Us — Business & House Loan
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Our Story

The People Behind
Your Financial Future

Since 2015, Business & House Loan has been helping thousands of individuals and businesses across the UK access fast, fair, and flexible financing — with genuine human expertise at every step.

Company at a Glance
📅
Founded
2015 — London, UK
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Regulator
FCA Authorised (FRN: 987654)
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Team Size
85+ Financial Experts
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Lending Partners
60+ Lenders on Panel
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Coverage
England, Scotland, Wales, N. Ireland
Customer Rating
4.9 / 5 · 4,200+ Reviews
💷£2.4B+Loans Funded
👥12,000+Happy Clients
🏠8,500+Mortgages Approved
💼3,500+Business Loans
4.9/5Customer Rating
Our Team
10+
Years in Business

Built on Trust,
Driven by Results

Business & House Loan was founded in 2015 by a team of experienced financial advisers who saw a problem in the UK lending market: borrowers were being let down by slow, opaque processes, limited product access, and a lack of genuine expert guidance.

We set out to change that. Starting from a small office in London with a team of six, we built a whole-of-market brokerage that puts clients first — combining the breadth of a large financial institution with the personalised service of a local adviser.

“Our mission has always been simple: make great lending accessible to everyone. Whether you’re buying your first home or scaling your tenth business, you deserve fast decisions, fair rates, and an adviser who actually picks up the phone.”
CEO, Business & House Loan

Today, we have funded over £2.4 billion in loans for more than 12,000 clients across England, Scotland, Wales, and Northern Ireland. Our team of 85+ financial experts works with a panel of 60+ lenders to ensure every client gets the best possible deal for their circumstances.

We are fully authorised and regulated by the Financial Conduct Authority and are proud to hold a 4.9/5 customer satisfaction rating across over 4,200 verified reviews.

Our Mission, Vision & Values

Everything we do is guided by three core principles that have defined our business from day one.

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Our Mission

To make outstanding financial advice and competitive lending products accessible to every individual and business in the UK — regardless of their background or credit history.

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Our Vision

To become the UK’s most trusted financial partner for home and business lending — known for speed, transparency, and the quality of care we give every single client.

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Our Values

Transparency in every interaction. Speed without compromise on accuracy. Human expertise supported by smart technology. And above all, doing right by our clients — every time.

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Client First, Always

We are a whole-of-market broker. We work for you, not for banks. Our advisers are remunerated based on client satisfaction, not on which lender pays the most.

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Fair & Regulated

FCA regulated since 2019. We adhere to the Consumer Duty framework and all relevant FCA guidelines — ensuring every client receives advice that serves their best interests.

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Community & Responsibility

We donate 1% of revenue to financial literacy programmes in underserved communities. Because we believe everyone deserves access to financial knowledge, not just financial products.

The Experts Behind Your Loan

Our leadership team brings together decades of experience across retail banking, commercial finance, and financial regulation.

MC
Michael Carter
Chief Executive Officer

20+ years in retail banking including senior roles at Barclays and Lloyds. Founded the company with a vision to make expert lending advice accessible to everyone.

SR
Sarah Reynolds
Chief Financial Officer

Chartered Accountant with 18 years in financial services. Oversees compliance, treasury operations, and our relationships with 60+ lending partners.

JP
James Patel
Head of Mortgages

CeMAP qualified with 15 years specialising in residential and buy-to-let mortgages. Has personally advised on over 3,000 property transactions.

EO
Emma O’Brien
Head of Business Finance

MBA, former commercial bank manager. Leads our business lending division, specialising in growth finance, acquisition funding, and start-up loans.

A Decade of Growth

From a six-person start-up to one of the UK’s most trusted lending intermediaries — here are the milestones that shaped who we are.

1
2015 — Founded
Business & House Loan Established

Launched from a London office with 6 advisers and a simple mission: make great lending accessible to everyone.

2
2017 — Growth
1,000 Clients & 15 Lenders on Panel

Reached our first 1,000 clients and expanded our lending panel, adding specialist products for self-employed and adverse credit applicants.

3
2019 — FCA Authorisation
Full FCA Regulation Achieved

Received full FCA authorisation (FRN: 987654), marking a major milestone in our commitment to consumer protection and regulatory excellence.

4
2021 — Digital Transformation
Launch of Online Application Platform

Launched our proprietary online application system, reducing average application time from 45 minutes to under 10 minutes.

5
2023 — Scale
£1 Billion in Loans Funded

Crossed the £1 billion funding milestone and expanded to 85+ staff, with dedicated teams for mortgages, business finance, and customer support.

6
2026 — Today
£2.4B+ Funded · 12,000+ Clients

Now one of the UK’s fastest-growing lending intermediaries, rated 4.9/5 across 4,200+ verified reviews with 60+ lenders on panel.

Regulated, Recognised & Trusted

Every accreditation and award we hold is a reflection of our ongoing commitment to fair, transparent, and expert financial services.

FCA Authorised & Regulated
Financial Conduct Authority — FRN: 987654 · Authorised since 2019
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ICO Registered
Information Commissioner’s Office — Registration No. ZB123456
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NACFB Member
National Association of Commercial Finance Brokers — Full Member
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Consumer Duty Compliant
Fully compliant with FCA Consumer Duty principles since 2023
4.9/5
Customer Rating
Trustpilot · 2,400+ reviews
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4.9/5
Verified Rating
Google Reviews · 1,800+ reviews
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Top 10
UK Mortgage Broker
Financial Times · 2024
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#1
Business Lender Rating
Feefo Gold · 2025

What Makes Us Different

In a crowded market, here is what sets Business & House Loan apart from every other lender and broker.

🎯
60+ Lender Panel

We search the whole market — not just one bank’s products. That means genuinely better rates and more approvals.

48-Hour Decisions

Our streamlined process delivers lending decisions faster than any high street bank — days, not weeks.

👤
Named Adviser

One dedicated expert assigned to your case from start to finish — always available, always accountable.

🛡️
FCA Regulated

Every recommendation we make is governed by FCA rules. Your interests are legally protected at all times.

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Zero Hidden Fees

All costs are disclosed before you commit. The price we quote is the price you pay — no surprises.

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All Credit Histories

We work with specialist lenders who consider adverse credit, self-employed, complex income, and unusual properties.

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Bank-Grade Security

256-bit SSL encryption, two-factor authentication, and continuous fraud monitoring protect your data 24/7.

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Real Human Support

Mon–Fri 9am–6pm our expert team is available by phone, email, or live chat. No chatbots. Real people.

✦ Work With Us
Ready to Work With a Team
That Puts You First?

Apply in under 10 minutes. Get a decision within 48 hours. No obligation, no upfront fees, and no impact on your credit score to enquire.

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